wagiph Terms & Conditions

01 Definitions

In these Terms and Conditions, the following terms shall have the meanings set out below unless the context otherwise requires:

• "wagiph", "we", "us", or "our" refers to the wagiph platform, its operators, and its duly authorised representatives operating under PAGCOR regulation.
• "Platform" refers to the wagiph website accessible at wagiph.net, including all games, services, features, and content made available thereon.
• "Player", "you", or "your" refers to any individual who has registered an account on the Platform or who accesses the Platform in any capacity.
• "Account" refers to the personal account created by a Player upon successful registration on the Platform.
• "Bonus" refers to any promotional credit, free spin, cashback offer, or incentive made available by wagiph to eligible Players, subject to applicable bonus terms.
• "Wagering Requirement" refers to the number of times a Player must wager a bonus amount before the bonus or any winnings derived therefrom become eligible for withdrawal.
• "KYC" (Know Your Customer) refers to the identity verification process required by wagiph and by applicable Philippine law and PAGCOR regulations prior to the release of any withdrawal.
• "Real Money Balance" refers to funds deposited by the Player using real currency, distinct from bonus funds credited by wagiph.
• "PAGCOR" refers to the Philippine Amusement and Gaming Corporation, the regulatory body governing wagiph's operations.

02 Acceptance of Terms

By accessing, browsing, or using the wagiph Platform in any manner — including creating an Account, making a deposit, placing a wager, or claiming a Bonus — you unconditionally accept and agree to be bound by these Terms and Conditions in their entirety, together with wagiph's Privacy Policy and Responsible Gaming Policy, each of which is incorporated herein by reference.

If you are accessing the Platform on behalf of a third party, you represent and warrant that you have full authority to bind that party to these Terms. Acceptance of these Terms creates a binding legal agreement between you and wagiph.

03 Eligibility

Access to and use of the wagiph Platform is subject to the following eligibility requirements, all of which must be satisfied at the time of registration and on an ongoing basis throughout the Player's use of the Platform:

• You must be at least 21 years of age, as required under Philippine law and PAGCOR regulations. This requirement is strictly enforced. wagiph will request proof of age at any point and will suspend Accounts where age verification cannot be completed satisfactorily.
• You must be physically located in a jurisdiction where online gaming is not prohibited by applicable law at the time of placing any wager.
• You must have the full legal capacity to enter into a binding contract under Philippine law.
• You must not be a current employee, director, officer, contractor, or immediate family member of wagiph or any of its affiliated entities, game providers, or software suppliers.
• You must not be subject to any self-exclusion order currently in effect, whether imposed voluntarily through the wagiph responsible gaming tools or by PAGCOR or any other recognised gaming authority.
• You must provide accurate, complete, and truthful information at registration and throughout your use of the Platform.

wagiph reserves the right to verify eligibility at any stage and to suspend or terminate any Account where eligibility requirements are not or can no longer be confirmed.

04 Account Registration & Security

4.1 One Account Policy

Each Player is permitted to hold only one (1) active Account on the wagiph Platform at any time. The operation of duplicate or multiple Accounts — whether registered under different names, email addresses, device identifiers, payment methods, or IP addresses — is strictly prohibited. Where duplicate Accounts are identified, wagiph reserves the right to close all associated Accounts, void any pending withdrawals, and forfeit any bonus funds and associated winnings without prior notice.

4.2 Registration Information

You agree to provide accurate and up-to-date personal information at the time of registration, including your full legal name, date of birth, residential address in the Philippines, valid government-issued identification number, and a working email address. You are responsible for maintaining the accuracy of this information and must notify wagiph promptly of any changes.

4.3 Account Security

You are solely responsible for maintaining the confidentiality of your Account credentials, including your username and password. wagiph will not be liable for any loss or damage arising from your failure to maintain the security of your Account. You must notify wagiph's support team immediately if you suspect that your Account has been accessed without your authorisation.

4.4 Identity Verification (KYC)

wagiph is required under PAGCOR regulations to verify the identity of all Players. You agree to provide any documents requested by wagiph for KYC purposes, which may include a government-issued photo ID (e.g., Philippine passport, SSS ID, PhilHealth ID, or driver's licence), proof of address, and proof of payment method ownership. Accounts that fail KYC verification may be restricted from withdrawals until verification is completed.

05 Deposits & Payments

wagiph accepts deposits via the following payment methods: GCash, PayMaya, Bank of the Philippine Islands (BPI), Banco de Oro (BDO), Metrobank, Visa, and Mastercard. The availability of specific payment methods may vary and is subject to change without prior notice.

• All deposits are processed in Philippine Peso (PHP / ₱) unless otherwise stated.
• Minimum and maximum deposit limits apply to each payment method and are displayed within the Platform's cashier section at the time of deposit.
• Deposits must originate from a payment method registered in the Player's own name. Third-party deposits are not permitted.
• wagiph does not charge fees for deposits; however, your payment provider may apply their own transaction fees, for which wagiph bears no responsibility.
• wagiph reserves the right to decline a deposit from any payment method at its reasonable discretion, including for security or regulatory compliance reasons.
• Deposited funds are held in accounts segregated from wagiph's operating funds in accordance with PAGCOR requirements.

06 Withdrawals

6.1 Withdrawal Processing

Withdrawal requests are subject to satisfactory completion of the KYC verification process. wagiph targets a processing time of approximately 15 minutes for approved GCash withdrawals during normal operating conditions. Processing times for bank transfers may vary depending on the receiving institution.

6.2 Withdrawal Method

Withdrawals will be processed to the same payment method used for the Player's most recent qualifying deposit, unless wagiph determines at its reasonable discretion that an alternative method is appropriate for security or compliance reasons. wagiph may request additional verification before processing a withdrawal to an alternative payment method.

6.3 Conditions for Withdrawal

A withdrawal request may be delayed, reduced, or declined where:

• KYC verification has not been completed or is pending additional documentation;
• The Player's Account is under investigation for suspected fraud, collusion, or bonus abuse;
• Applicable wagering requirements attached to a Bonus have not been met;
• The withdrawal amount includes funds derived from a payment method that has been disputed or charged back;
• The withdrawal would result in a negative real money balance after the deduction of pending bonus wagering obligations.

6.4 Withdrawal Fees

wagiph does not charge withdrawal fees. However, your receiving financial institution or e-wallet provider (e.g., GCash, your bank) may apply their own charges, for which wagiph bears no responsibility.

07 Bonuses & Promotions

wagiph offers various bonuses and promotional offers to eligible Players from time to time. All bonuses are subject to the following general terms, in addition to any specific terms communicated at the time each promotion is offered:

• Bonuses are credited to a separate bonus balance and may not be withdrawn until the applicable Wagering Requirement has been satisfied in full.
• Wagering Requirements must be met within the validity period specified for each bonus. Bonus funds and any associated winnings that remain at the expiry of the validity period will be forfeited automatically.
• wagiph reserves the right to modify, suspend, or withdraw any bonus offer at any time and without prior notice.
• Bonuses may not be combined unless explicitly stated in the specific promotion's terms. Only one bonus may be active on a Player's Account at any given time unless otherwise specified.
• In the event of any dispute regarding the interpretation of a bonus offer, wagiph's decision shall be final and binding.
• wagiph reserves the right to withhold or reclaim bonus funds and associated winnings where it has reasonable grounds to believe that a Player has engaged in bonus abuse, including but not limited to the exploitation of mathematical or procedural vulnerabilities in a promotion.

08 Game Rules & Fairness

All games available on the wagiph Platform are operated using certified Random Number Generator (RNG) technology or, in the case of live dealer games, by licensed live dealer studios. wagiph ensures that all games offered are independently tested for fairness and comply with PAGCOR's technical standards.

• The rules for each game are displayed within the game interface. Players are responsible for familiarising themselves with the applicable rules before placing any wager.
• In the event of a technical malfunction during gameplay, any affected round will be declared void and the wager returned to the Player's balance. wagiph's determination of the outcome of any disputed game round shall be final.
• Malfunction voids all pays and plays. wagiph is not liable for any loss or disruption arising from a malfunction of game software, network interruption, or server error beyond its reasonable control.
• Published Return to Player (RTP) percentages are theoretical averages calculated over a statistically large number of game rounds and do not guarantee specific outcomes for any individual session.

09 Prohibited Conduct

The following conduct is strictly prohibited on the wagiph Platform. Engaging in any of the activities listed below constitutes a material breach of these Terms and may result in immediate Account suspension, permanent termination, forfeiture of balances, and referral to PAGCOR or relevant law enforcement authorities:

• Registering more than one Account or providing false registration information;
• Using automated software, bots, scripts, or any artificial intelligence tool to place bets or interact with the Platform in a manner not intended for human players;
• Colluding with other Players or third parties to gain an unfair advantage in any game;
• Exploiting software bugs, errors, or loopholes — any such issue must be reported to wagiph's support team immediately;
• Engaging in money laundering, fraud, or any activity that contravenes Philippine law or PAGCOR regulations;
• Attempting to reverse-engineer, decompile, or interfere with the Platform's software or security systems;
• Using the Platform for any commercial purpose, including operating as an unlicensed agent accepting bets from third parties;
• Harassing, threatening, or abusing wagiph staff or other players via any communication channel.

10 Intellectual Property

All content on the wagiph Platform — including but not limited to software, game graphics, text, logos, trademarks, database compilations, and user interface designs — is the exclusive property of wagiph or its licensors and is protected by applicable Philippine and international intellectual property laws.

You are granted a limited, non-exclusive, non-transferable, revocable licence to access and use the Platform solely for your personal, non-commercial entertainment purposes in accordance with these Terms. This licence does not permit you to reproduce, distribute, modify, publicly display, or create derivative works from any Platform content without wagiph's prior written consent.

11 Privacy & Data Protection

wagiph collects, processes, and stores personal data in accordance with its Privacy Policy, which is incorporated into these Terms by reference. By using the Platform, you consent to the collection and use of your personal data as described in the Privacy Policy.

wagiph complies with applicable Philippine data privacy legislation, including the Data Privacy Act of 2012 (Republic Act No. 10173). Player data is used solely for the purposes of account management, KYC verification, fraud prevention, regulatory compliance, and the delivery of wagiph's gaming services.

wagiph will not sell, rent, or otherwise disclose your personal data to third parties except as required by law, by PAGCOR regulation, or as necessary to deliver the services you have requested. For full details, please refer to the wagiph Privacy Policy.

12 Responsible Gaming

wagiph is committed to promoting responsible gaming practices and to minimising the risk of gambling-related harm. The following responsible gaming tools are available to all registered Players via the Account dashboard:

• Deposit Limits: Players may set daily, weekly, or monthly deposit caps. Reductions to deposit limits take effect immediately; increases are subject to a 24-hour cooling-off period.
• Session Time Reminders: Players may configure notifications to alert them to the duration of their current gaming session.
• Loss Limits: Players may cap the total amount they are permitted to lose within a specified period.
• Self-Exclusion: Players may request a temporary or permanent self-exclusion at any time via the Account dashboard or by contacting the wagiph support team through live chat. Self-exclusion requests are processed immediately.

wagiph reserves the right to impose account restrictions on any Player where there are reasonable grounds to believe that the Player may be experiencing gambling-related difficulties, in accordance with PAGCOR's responsible gaming framework.

13 Limitation of Liability

To the fullest extent permitted by applicable Philippine law, wagiph shall not be liable to any Player for:

• Any indirect, incidental, special, consequential, or punitive damages arising out of or in connection with the use of the Platform, regardless of the cause of action;
• Any loss of profits, revenue, data, goodwill, or other intangible losses;
• Any service interruption, downtime, or technical malfunction of the Platform or any third-party system on which the Platform relies;
• Any unauthorised access to or alteration of Player data resulting from circumstances beyond wagiph's reasonable control;
• Any decisions made by a Player in reliance on information, game statistics, or promotional content displayed on the Platform.

wagiph's aggregate liability to any Player in respect of any claim arising under or in connection with these Terms shall not exceed the total amount deposited by that Player in the twelve (12) months immediately preceding the event giving rise to the claim.

14 Termination & Account Closure

wagiph reserves the right to suspend, restrict, or permanently close any Player Account at any time and without prior notice where:

• The Player has breached any provision of these Terms;
• wagiph has reasonable grounds to suspect fraudulent, deceptive, or illegal activity;
• The Player's continued use of the Platform poses a risk to wagiph's regulatory compliance obligations;
• wagiph is required to do so by PAGCOR or any other competent authority.

Players wishing to close their own Account voluntarily may do so at any time by contacting the wagiph support team via live chat. Upon voluntary closure, any remaining real money balance (net of outstanding bonus wagering obligations) will be refunded to the Player's registered withdrawal method within a reasonable period following satisfactory KYC verification.

15 Dispute Resolution

If you have a complaint or dispute regarding any aspect of your wagiph account, a game outcome, a transaction, or the application of these Terms, the following procedure applies:

1. Step 1 — Contact Support: Submit your complaint to the wagiph customer support team via live chat, providing full details of the issue and any relevant transaction reference numbers. wagiph will acknowledge your complaint within 24 hours.
2. Step 2 — Formal Review: If your complaint is not resolved at the support level within five (5) business days, you may escalate it to wagiph's compliance team by requesting a formal review in writing via the support channel.
3. Step 3 — Regulatory Escalation: If wagiph's formal review does not resolve the dispute to your satisfaction, you may refer the matter to PAGCOR in accordance with its published player complaint procedures.

wagiph's decision on any game outcome dispute that involves a technical malfunction is final, provided that the outcome is consistent with game logs and server records independently verified by wagiph.

16 Amendments to These Terms

wagiph reserves the right to amend, update, or replace these Terms and Conditions at any time. Where changes are material, wagiph will endeavour to provide reasonable advance notice to registered Players via the email address on file or through a prominent notice on the Platform.

Your continued use of the Platform following the effective date of any amended Terms constitutes your acceptance of those changes. If you do not agree with any amended Terms, you must cease using the Platform immediately and may request Account closure in accordance with Section 14 above.

The date on which these Terms were most recently updated is displayed at the top of this page. We recommend that all Players review this page periodically to remain informed of the current Terms.

17 Governing Law & Jurisdiction

These Terms and Conditions shall be governed by and construed in accordance with the laws of the Republic of the Philippines, without regard to its conflict of law provisions. wagiph operates under a licence issued and regulated by PAGCOR.

Any legal action or proceeding arising under or in connection with these Terms shall be subject to the exclusive jurisdiction of the appropriate courts of the Philippines, to which both parties hereby irrevocably submit.

Nothing in this clause shall limit wagiph's right to seek injunctive or other equitable relief in any court of competent jurisdiction where necessary to protect its intellectual property rights or to prevent irreparable harm.